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Context Help

If you feel lost inside our Control Panel, the first step you should take is to press the Help button, which is present on each page. A context menu will show up. It comprises exhaustive info about all the actions that you can perform on that particular page. Each popup appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast range of how-to video clips clarifying how to work with our hosting Control Panel. They're designed for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you need, explore our comprehensive FAQ database, which covers questions asked by real individuals and provides practical solutions. We regulary "revamp" our FAQ section with new Q&A's so as to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can get in touch with our great team of customer service technicians available 24x7x365 and ready to help you with any issue. Each trouble ticket you submit will be responded to within sixty minutes (the average ticket response time being approximately twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 289562

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com